Most of these testimonial letters were provided by customers of licensees who licensed the IMPAC management consulting system from Integrated Control Systems (ICS). Those licensees received support from ICS in connection with the services they provided to their customers at a time when Robert Jacobson managed and provided ICS support services to the licensees. Mr. Jacobson is no longer with ICS. Neither he, nor Jacobson Solutions, is currently affiliated or connected with, or endorsed or sponsored by ICS.